Shipping Terms

Shipping Terms

Ayalla Joseph is a small design orientated company.  Our jewellery is not mass produced, so we do not hold large quantities of stock. All orders are specially made and dispatched directly from the Ayalla Joseph studio in Israel.

We are always happy to meet our clients in person and welcome you to make an appointment come and view our complete collection where we have many more designs in variations that are not available on the Web.

We are also happy to custom make pieces where possible.

Should you choose to order via this website, we aim to ensure your order and payment journey is as simple as possible and have detailed below our order and payment process should you need assistance.

 

International Delivery and Shipping

Although most orders will be dispatched within a few days, please allow 10 – 14 working days from order placement to dispatch.

In the event you need your order for a specific occasion or date, please get in touch via hello@ayallajoseph.com and we will do our best to fulfil your request. As part of our commitment to offer a unique service, secured worldwide delivery is FREE. Please see below list of countries this applies to.

We deliver using Malca Amit and FedEx secure courier services. Malca Amit are specialists in shipping jewellery and gems, so you can feel safe in the knowledge we choose the most suitable courier for your precious jewels.

Received by you : 15 – 20 working days.

Cost : Free

Working days exclude Fridays and Saturdays, and local public holidays. Orders are sent via a trackable service and will require a signature upon receipt. Orders may be subject to custom checks, which can cause delays in the delivery of orders. We cannot be responsible for any delays caused by this.

Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If someone is not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time. Parcels with a business address chosen will be delivered to the designated delivery place at the chosen business address, not directly to the recipient.

 

We currently deliver to:
Europe; Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, England, Norway, Portugal, Austria, Cyprus, Finland, Netherlands, Slovenia, Spain, Sweden, Switzerland

Asia; Hong Kong, Singapore, China, Japan, Taiwan, Thailand

Rest of World; USA, Canada, The Bahamas, Australia, Puerto Rica, South Africa, Mexico, Sri Lanka